ServiceM8 charges by new jobs per month, not per user, so a 5-person crew pays the same as a 2-person crew at the same job count. On ServiceM8's US pricing page, read October 9, 2026, paid plans run US$29, US$79, US$149 and US$349 a month.
- Monthly new job limits: Free 30, Starter 50, Growing 150, Premium 500, Premium Plus 1500+. Free is capped at 1 user. Paid plans have unlimited users.
- Example: a 5-person crew creating about 120 jobs a month fits the Growing plan at US$79, or US$15.80 per person.
- Each new ServiceM8 Job card uses one job credit, including quotes that are lost. Turning an accepted Quote into a Work Order uses no second credit.
- Add-ons raise the bill: Office Agent Pro is US$39 a month and ServiceM8 Phone Connect is US$19 a month.
- Features also set the plan. Bundles and Proposals need Growing or higher. Job Costing needs Premium or higher.
- Premium Plus lists extra jobs at 20 cents each, but the pricing page does not spell out the threshold.
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Quick answer: ServiceM8 charges by new jobs per month, not per user, so a 5-person crew pays the same as a 2-person crew at the same job count. On ServiceM8’s US pricing page, read October 9, 2026, paid plans run US$29, US$79, US$149 and US$349 a month. A crew of five creating about 120 jobs a month lands on the Growing plan at US$79.
Does ServiceM8 charge per user?
No. ServiceM8’s pricing page says “we don’t charge per user”. Every paid plan lists unlimited users. Only the Free plan is capped, at 1 user, so a crew of five can’t run on Free.
What does each ServiceM8 plan cost in the US?
These are the prices on servicem8.com/us/pricing as read on October 9, 2026.
| Plan | Price per month | New jobs per month | Users |
|---|---|---|---|
| Free | US$0 | 30 | 1 |
| Starter | US$29 | 50 | Unlimited |
| Growing | US$79 | 150 | Unlimited |
| Premium | US$149 | 500 | Unlimited |
| Premium Plus | US$349 | 1500+ | Unlimited |
Premium Plus lists additional jobs at 20 cents each. No other plan lists an additional job price.
How much would a 5-person crew pay at different job volumes?
These are examples, not quotes. The per-person figure is the plan price divided by 5.
| Example jobs per month | Plan that fits | Monthly cost | Cost per person |
|---|---|---|---|
| 40 | Starter | US$29 | 29 / 5 = US$5.80 |
| 120 | Growing | US$79 | 79 / 5 = US$15.80 |
| 400 | Premium | US$149 | 149 / 5 = US$29.80 |
| 1,700 | Premium Plus | 349 + (200 x 0.20) = US$389 | 389 / 5 = US$77.80 |
The 1,700 row assumes the 20 cent charge starts after job 1,500. The pricing page shows “1500+” and “20c per Job” but does not spell out the threshold.
A quick way to guess your count, as an example: 5 people x 2 jobs a day x 21 working days = 210 jobs. That is over Growing’s 150, so the crew needs Premium at US$149.
What counts as a job on a ServiceM8 plan?
Each new Job card uses one job credit. A job can start as a Quote or a Work Order. Changing an accepted Quote to a Work Order does not use a second credit.
Count quotes you lose too. A crew that quotes 100 jobs and wins 60 still used 100 credits.
What add-ons raise the ServiceM8 monthly bill?
| Add-on | Published US price | Source |
|---|---|---|
| Office Agent Pro | US$39 a month | ServiceM8 help center |
| ServiceM8 Phone Connect | US$19 a month, 500 call minutes | servicem8.com/us/phone |
| ServiceM8 Phone Connect Plus | US$32 a month, adds AI Phone Agent | servicem8.com/us/phone |
| ServiceM8 Phone Unlimited | US$119 a month, unlimited call minutes | servicem8.com/us/phone |
| Extra phone numbers | US$5 a month each | servicem8.com/us/phone |
Example stack for the 120-job crew: 79 + 39 + 19 = US$137 a month, or 137 / 5 = US$27.40 per person. ServiceM8 Phone has no per-user fee. More on the AI add-on in our Office Agent post.
Which ServiceM8 plan has the features a crew needs?
Job count is half the choice. Features are the other half.
- Starter and up: Partial/Progress Invoices.
- Growing and up: Bundles, Proposals, Asset Management, building your own Forms.
- Premium and up: Job Costing, Markup Billing, Knowledge.
A crew doing 40 jobs a month that wants Bundles for faster quotes pays US$79 for Growing, not US$29. One thing no US plan includes is Branded SMS. See which ServiceM8 plan you need for Branded SMS.
Weighing ServiceM8 against a bigger system? Here is ServiceM8 vs Simpro for a small crew.
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